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#How to use seagate backup plus slim Pc#
#How to use seagate backup plus slim mac#

Q: Did you get an “Error -50” message while copying to a FAT32 volume?Ī: When copying files or folders from a computer to a FAT32 volume, certain characters in the names cannot be copied. Problem: I’m receiving file transfer error messages If you use a longer cable and experience problems with detection, transfer rates or disconnection, use the original cable included with your hard drive. However, Seagate recommends using the cable shipped with your hard drive for the best results. Q: Can I use my hard drive with a longer cable?Ī: Yes, provided it is certified according to USB standards. Problem: The provided USB cables are too short Please note that USB 2.0 hubs limit your hard drive’s transfer rates to USB 2.0 speeds. In such a case, consider trying a powered USB hub that includes a power cable. Some USB hubs are less than efficient with power management, which can be problematic for connected devices. If you use a hub and encounter detection problems, slower than normal transfer rates, random disconnection from your computer or other unusual issues, try connecting the hard drive directly to the computer’s USB port. Q: Can I use my hard drive with a USB hub?Ī: Yes, the hard drive can be connected to a USB hub. Problem: I must use a USB hub for my USB devices Q: Are there other USB devices connected to the same port or hub?Ī: Disconnect other USB devices and see if the hard drive’s performance improves. Otherwise, the device operates at slower USB transfer rates. Seagate Backup Plus performance will improve when it is connected to a USB 3.1 port or a SuperSpeed USB 3.0 port. Q: Is the hard drive connected to a Hi-Speed USB 2.0 port on your computer or hub?Ī: If your hard drive is connected to a Hi-Speed 2.0 port or hub, the inferior performance is normal.

Try disconnecting the cable, waiting 10 seconds, and then reconnecting it.

Check both ends of the USB cable and make sure that they are fully seated in their respective ports.

Q: Are both ends of the USB cable firmly attached?Ī: Review troubleshooting tips for cable connections below: All users Problem: My file transfers are too slow For additional support resources, go to Seagate customer support.

Click here for details on Toolkit Optimize.For help setting up and using your Seagate hard drive, review the frequently asked questions below.

Toolkit provides a quick and simple means of initially optimizing the drive for best performance. If you use the drive with only one type of computer, you can optimize file copy performance by formatting the drive in the native file format for your operating system.

#How to use seagate backup plus slim mac#

Seagate Backup Plus is preformatted exFAT for compatibility with both Windows and Mac computers. Click here for details on setting up a backup plan.

Click here for details on creating a mirror folder.Ĭreate a plan customized for the content, storage device, and schedule of your choosing.Whenever you add, edit, or delete files in one folder, Toolkit automatically updates the other folder with your changes.

#How to use seagate backup plus slim Pc#

Create a mirror folderĬreate a Mirror folder on your PC or Mac that is synced to your storage device. Toolkit provides useful tools that let you easily create and manage mirror folders, backup plans, and more.